Privacy Policy

Personal information collected

Jane Hamerton is committed to protecting your privacy and we NEVER share your details with anyone. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998.

Some of the information becomes part of our secure database and we may send you details of offers or promotions we may have.

You can always unsubscribe from any email (scroll down to the end of the email you’ve received) or tell us you no longer wish to receive any mailings

We will also ask for your telephone number (optional) so we are able to contact you urgently, if necessary, or the despatch driver can contact you if there is a problem delivering the parcel. 

Use of this information

This information will be stored using appropriate technical methods to protect its security; used for billing purposes and to fulfil your order; used to get in touch with you if we have trouble processing an order or have any other queries about your order; if you consent, used to notify you of products or special offers that may be of interest to you; kept for no longer than is necessary.

Unless you have given us your permission, your information will not be shared with any third parties or transferred outside of the EEA.

Changes and deletions

If your personal information changes, or you no longer wish us to hold your personal information, please contact us and we will correct, update or remove your personal information from our systems.

Information automatically collected from your computer

When you visit this website, our web server automatically records your IP address. This IP address is not linked to any of your personal information. We use IP addresses to analyse trends, administer the site and gather broad demographic information for aggregation purposes.


When you visit this website we may store some information known as a "cookie" on your computer.  A cookie is a piece of data stored on a user's hard drive containing information about the browsing session.  We use cookies so that you do not have to re-enter your details each time you visit the site and to track how our site is used and to improve and update our content.  You can block or erase cookies from your computer if you want to but certain parts of our site are reliant on the use of cookies to operate correctly.  Passwords and credit card numbers are not stored in cookies.


This website may contain links to other sites.  Please be aware that we are not responsible for the privacy practices of such other sites. We recommend that you check the policy of each site you visit.  This privacy statement applies solely to information collected by this website.


We use secure server software (SSL) to encrypt any financial information you need to input before it is sent to our payment service provider. No bank details are collected on our site, so buying is secure.

Contact Us

If you have any concerns about our privacy practices, or any other query relating to your personal information, please contact us at:

Jane Hamerton
217 Rushmere Road
Suffolk IP4 3LN

T:   01473 405993